Shipping & Returns

Shipping

:: All garments and prints will be globally delivered to you within 7-10 days after reception of your paid order.

:: Free delivery within India. For international shipment, additional shipping charges through DHL (or equivalent).

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please 
allow additional days in transit for delivery. If there will be a significant delay in shipment of your 
order, we will contact you via email or telephone

 

Return / Refund

To process a return you must inform and ship the product within 14 days of the product being delivered to you. Please send an email to info@shoplota.com with a screenshot of your proof of purchase. Once that is done, please ship out the piece(s) to the following address:

12, Community Center, Industrial Area, 
Phase 1, Mayapuri, New Delhi 110064.
Addressed to 'Lota India' 

The cost for shipping the product back to us is to be borne by you. If you choose to get a custom fit it will be chargeable at 10% and LOTA will bear the cost of shipping it back to you (India only)

Please ensure that the product is in its original condition and packaging. Item(s) which show signs of wear and/or being worn before will not be eligible for returns or exchanges.